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Contact Us

Local support for your finances.

For any way in which you want to contact us, we'll be ready and happy to help! Our friendly and knowledgeable team members are here to help you service your accounts, open new accounts or loans, and answer any questions.

Report lost or stolen cards IMMEDIATELY: (888) 330-8482
After CMCU business hours, call: (844) 201-8332

We have many options to contact us.
 

Contact Methods

Call us on the phone

Phone

Contact Center
Monday - Thursday: 8 AM - 6 PM
Friday: 8 AM - 7 PM
Saturday: 8 AM - 12 PM

(888) 330-8482

Visit a local CMCU branch

Local Branch

Central Minnesota Credit Union has 21 branches to serve you as well as access to 24,000 ATMs across the United States with MoneyPass.

View locations

Video chat with a CMCU team member

Video Banking

Talk to a CMCU team member virtually face-to-face anywhere life takes you. Open accounts, loans, and so much more with us. Learn More

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Email Us

If you can't find what you are looking for on our website, use the form below to email us.
Please do not put any personal information in this email such as Account Number, Social Security Number, etc.

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Lost or Stolen Credit & Debit Cards

Follow one of these steps if any of your CMCU credit or debit cards are lost or stolen:

Report lost or stolen cards IMMEDIATELY by calling (888) 330-8482
After CMCU business hours, call: (844) 201-8332

Log in to your Internet Banking account and under Services on the left hand side:

  1. Click on Card Services, then click on Deactivate A Card
  2. Select the Correct Card #, then click on Deactivate Card
  3. A message will pop up: “Are you sure you want to deactivate this card #?”
  4. Click OK. {A message will pop up: “Your card was captured/blocked successfully.”}

If you are concerned that you are at risk of identity theft:

Call one of the consumer credit reporting agencies to place a fraud alert on your credit report. You only need to contact one of the three companies to place an alert. The company you call is required to contact the other two, which will place an alert on their versions of your report, too. If you do not receive a confirmation, you should contact that company directly to place a fraud alert.

  • Equifax 1-888-766-0008 www.equifax.com
  • Experian 1-800-680-7289 www.experian.com
  • Trans Union 1-888-397-3742 www.transunion.com

Call the Social Security Administration's Fraud Line at 1-800-269-0271, if anything with your Social Security number on it was taken.

If you suspect any fraudulent activity on your cards, contact us: (888) 330-8482

Debit Cards
 
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